MONET+, Czech software company, presented their solutions for digital identity. As they said, “digitalization and digital identity are not just a wave, it is the way the whole world is heading”. However, there are many challenges, including costs, changing user expectations and competition. Something we have been stressing out to our bank clients is the importance of mobile and MONET+ confirms it, with 85% of customer prefering to use mobile as ID wallet with fingerprint verification. Mobile ID provides convenience as it acts as one ID for all online services. While this model is still not seen in Montenegro nor Serbia, Logate is prepared for the next wave of digitalization in the Balkans.