Identity Verification is defined by Gartner as “the combination of activities during a remote interaction that brings a real-world identity claim within organizational risk tolerances. Identity verification capabilities, delivered as SaaS or on-premises, provide the assurance that a real-world identity exists and that the individual claiming the identity is its true owner and genuinely present during a remote interaction.”
Veridas stood out among others as a leading vendor with sophisticated technology. Veridas is a Spanish technology company founded by the startup Das-Nano and Spanish BBVA bank in 2017. The company specializes in identity verification and biometric authentication solutions and has a strong portfolio of clients, such as Deutsche Telekom, Cabify, Ameriabank, Repsol, Codere, and more.
Veridas’s biometric authentication solution will be integrated into Connect, Logate’s omnichannel contact center software.
We will cover two use cases:
- digital onboarding, which will enable our clients to enable their clients to perform all of their activities online, which include opening an account and getting a loan
- voice biometrics – which will enable our clients to automatically identify their customers when they call for a service, by voice recognition
“We are partnering with a global leader in Identity Verification that brings knowledge and experience from over 30 countries. Knowing that Veridas was a result of a partnership between a tech startup and one of the largest EU-based banks, reassured us that the solutions uphold the highest level of security, following all of the EU regulations. Integration of Veridas will make Connect richer with valuable customer data and a sophisticated KYC process, making it more than just a contact center solution. The partnership will ensure that Logate’s clients across banking, telecommunications, and gaming industries can safely onboard and service new clients while making the process seamless”, said Ivica Tatar, Chief Strategy Officer and Co-founder of Logate.
Jordi Torres, Manager Director EMEA at Veridas, explained: “Veridas relies on advanced technologies to enhance our clients’ infrastructure, and we recognize the importance of establishing strong partnerships for successful deployment. In this regard, Logate plays a crucial role as a partner with extensive knowledge of the specific needs and requirements of banking institutions, telecoms, and large enterprises in the Balkans and Central Europe. Our collaboration is synergistic, combining the strengths of Veridas and Logate to offer comprehensive solutions. Through this partnership, Logate can integrate state-of-the-art identity verification solutions into their digital transformation projects, meeting the demands of their clients. Simultaneously, Veridas gains access to a dynamic customer base in the Balkans and Central Europe, enabling us to introduce and implement these groundbreaking solutions in a region eager to embrace innovative technology.”