CASE STUDY

United Group - Logate enabling UniFi WiFi for SBB Serbia

Serbian BroadBand (SBB) is a leading broadband internet service provider. As of 2018. it is the second largest cable television (50% market share) and second largest broadband internet provider (33% market share) in Serbia. SBB constantly works on developing Wi-Fi zones for their users in the country and beyond. In 2014, SBB introduced the UniFi project – a unique initiative that would bring WiFi internet access to users beyond their home, on a number of locations within cities. Logate was a vendor for this project, enabling the service by implementing AAA platform along with digital solutions for UniFi internet users.

OpenProvider AAA key benefits to UniFi project:

Enabling seamless authorization, user authentication and accounting
Serving more than 5,000 access points in the Balkan region
UniFi B2C mobile applications for different platforms
Captive portal implementation
Active-active DRS site implementation

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Logate provided Content Management System (CMS) for both public and professional Wi-Fi service. CMS enabled SBB to simplify managing Wi-Fi locations and offers the possibility to set different session durations for different locations. Together with detailed statistics for each session, we have all the necessary input to offer quality service, to personalize marketing content, and to monetize the service.

Momčilo Mijušković

Director of Wi-Fi Network

SBB Serbia

Momčilo Mijušković
Director of Wi-Fi Network
SBB Serbia

Enabling a publicly available internet through UniFi project

SBB is a part of United Group, which is a regional company that gathers telecommunications operators in the countries of ex-Yugoslavia, namely: Telemach Slovenia,Telemach Bosnia and Herzegovina, Telemach Montenegro, Tele 2 Croatia, operator of satellite television Total TV and NetTV Plus, as well as United Media and CAS Media that deal with communications and advertising. In 2014, SBB introduced the UniFi project – a unique initiative that would bring WiFi internet access to users on a number of locations within cities. The internet access would be enabled through access points with community home gateways across cities. Users would have the ability to access the WiFi through a uniquely made UniFi application and enjoy internet wherever they are in the given city.

The project required building a stable IP policy management and charging control solution that would handle authentication, authorization and charging for the users of UniFi WiFi. Logate was able to technically support the entire customer experience of UniFi WiFi, by building UniFi mobile application for android and iOS, and developing a Captive portal for user authentication.

Complete technical implementation for UniFi project

For UniFi project Logate implemented OpenProvider AAA, a scalable policy, charging control and subscriber data management platform, and enabled:

Seamless authorization with EAP-PEAP/TTLS
More than 5,000 access points with over 650,000 Community gateways in Serbia, Bosnia and Herzegovina, Slovenia, North Macedonia and Montenegro
UniFi B2C Mobile application for iOS, Android and Windows mobile platforms
Captive portal for WiFi authentication for Serbian BroadBand Network, Telemach Slovenia, Telemach Bosnia and Herzegovina and WISPr roaming with SUN Wireless Macednia and iPass
Active-active DRS site implementation for UniFi project (primary OpenProvider site in SBB Serbia, Belgrade, secondary site in Telemach Slovenia)
Continuous development and monitoring of the service.

CURRENTLY, UNIFI WIFI SERVICE HAS 1.5 MILLION SUBSCRIBERS

TEAM CAPABILITIES

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